Frequently Asked Questions
What is two-factor authentication (2FA) and why do I need it?
Two-factor authentication (2FA) adds an extra layer of security to your online accounts by requiring a second form of verification in addition to your password. This significantly reduces the risk of unauthorized access, even if your password is compromised
How does Authenticator work?
Authenticator generates a unique, one-time passcode that you enter along with your password when logging into your accounts. This passcode is sent to your device, adding an extra layer of security and ensuring that only you can access your accounts
Is Authenticator Secure?
Yes, Authenticator is built on industry-leading security protocols and uses advanced encryption techniques to keep your data safe. With Authenticator, you can trust that your accounts are secure from unauthorized access
Can I use Authenticator with multiple devices?
Yes, you can use Authenticator with multiple devices. Simply download the Authenticator app on each device and follow the setup instructions to link your accounts
What happens if I lose my access?
If you lose your access, you can still access your accounts using backup codes provided by Authenticator. Additionally, you can set up account recovery options to regain access to your accounts in case of emergency
Is Authenticator free to use?
Yes, Authenticator is free to download and use. There are no hidden fees or subscriptions required to use our two-factor authentication service
What platforms and devices does Authenticator support?
At the moment, Authenticator is only available for Windows. Our app is specifically designed for desktop use, providing enhanced security for your online accounts